Описание вакансии
Необходимые навыки
RequirementsExcellent communication skillsProven experience managing projects and teamsAbility to handle and work under pressure and tight deadlinesShould be very flexible in time and understand requirements of a 24/7 geographically distributed operation with different time zones and teams.Successful record of scaling teams into larger implementations reaching goals and objectives on time with lowest attrition and frictionExcellent project management and organization skillsAbility to work with numbers and very hands on resource with excellent people management and motivation skillsVery good finance and accounting skillsShould have good knowledge about Quality, Training, WFM and other supporting workflows.Knowledge of budgeting, cost estimation, capacity utilization principles and procedures.Strong experience with business process design, implementation, re-engineering and optimization
Обязанности
Primary ResponsibilitiesResponsible for all day-to-day operational aspects including Customer Service, Order Management/Logistics, Marketing and Technology.Owns conversion and communication of sales goals into daily operating goals of product availability, fulfillment, and customer experiencePromote culture, drive, passion and high attention to detail in team membersImplement TOC methodology to identify priorities across projects and processesManage overall SLA’s, personnel, performance & discipline across organizationEstablishing and monitoring clear management control, business communication and administrative procedures with the operations team to lower risk and ensure successful deliveryRecruit, train, onboard and evaluate internal and external human resourcesEnsure team members achieve agreed standards in relation to their job assignmentsDevelop and implement corrective action plans to improve areas of deficient performanceAble to coordinate team across multiple timezoneshttps://yeembe.breezy.hr/p/6689d8dacdc6-project-manager-for-ecommerce-store/apply
Условия работы
Should be very flexible in time and understand requirements of a 24/7 geographically distributed operation with different time zones and teams.