Facilitate the definition of project missions, goals, tasks, and resource requirements;
functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary.
Responsibility for assembling the project staff; for their technical or functional development, performance, and/or termination during the project or projects.
Manage project budget and resource allocation.
Plan, coordinate and report local roll-out of Headquarter Ideal Processes
Conduct GAP-analysis with process experts and discuss possibilities for improvement with management
Train people in process management and give guideline for customer centric process design
Consequent implementation of process orientation in Headquarter
Effective and sustainable continuous improvement of processes in Headquarter
Efficient processing aligned with the project plan (resources, schedule)
Personal skills
Solution-oriented
Open-minded
Empathic
Critical thinking
Team-worker
Leadership skills
Requirements
3 years of Project/Process Management experience
Broad process overview and basic knowledge about IT-systems (SAP, CRM)
Advanced knowledge about and/or experience in project management
Advanced knowledge in MS office (Outlook, Word, Power Point, Excel)
Ability to initiate/manage cross-functional teams and multi-disciplinary projects
Experience in motivation the team and handle resistance