Вакансія Customer Support Specialist (English/French)

SupportYourApp is looking for a talented, goal-oriented and committed Customer Support Specialist to provide high-level quality support for famous IT-startups from all over the world.

Requirements:

• Fluent English and/or French
• Analytical & Research Skills
• Customer oriented and responsible attitude
• Stress resistance

Will be a plus:

• Experience with CRM systems/SaaS
• Experience with native speakers
• International exchange programs participation
• Customer service skills and experience

What You’ll Be Doing:

• Resolve basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat and calls)
• Become a product expert and provide documentation updates to our knowledge base
• Ensure customers' satisfaction

We offer you:

• Flexible or fixed schedule
• Decent compensation in USD
• Great management with no bureaucracy
• Paid intensive training and trial period
• Good bonuses for referring friends (referral program)
• Coffee, tea, candies, fruits
• Various sports events and teambuilding; part-compensation for SportLife membership

Who are we?

SupportYourApp is a leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed.

Send us your CV in English pointing out your outstanding skills.