Вакансія Customer Service Representative (experienced SAP user)

Primary functions

• Administration of sales contracts with UA customers (both in SAP and documentary);
• Agreeing contracts drafts (wording) with customers and getting internal approvals from all functions;
• Updates customers’ data base regularly.
• Placement and Handling of Standard Sales Orders in SAP
• Plans, organizes, coordinates goods delivery to customer in accordance with approved procedures. Checking validity and correspondence of the customers’ shipping documents.
• Ensures accurate sales invoicing, provides customers with all necessary docs in time, timely documents return from customers.
• Liaises with customers and accounting department re order downpayment, sales invoicing and issues of all documents necessary for sales recognition.

Requirements

• Min 3 years’ experience in customer service (Order-To-Cash / Sales-To-Cash processes in SAP R3 environment), Experienced user of SAP/BW-BI Reporting Systems – is a must;
• Excellent Ukrainian language skills, ability to use formal Ukrainian to edit sales contracts, write memos and other related docs
• Min intermediate level of English
• Good PC skills (strong Excel & Access knowledge would be a plus)
• Good communication skills, team worker
• General understanding of rebate calculation will be a plus

We offer

• To be part of a highly skilled multinational team
• A challenging and motivating working environment
• Attractive options for personal and professional development