Вакансія Менеджер отдела морских перевозок

• Operational duties include coordination with Shippers/Consignees, truckers, steamship lines, agents, Panalpina offices for the export/import shipments ( FCL/LCL)
• Complete process of shipment: arranging for pick-up, inland transportation, booking, submitting SI, VGM, document issuance ( MBL/HBL), forwarding, follow-up tracking and tracing to final destination, resolving problematic situations with customers and service providers, reporting to Customer
• Set up financial procedure with service providers, shipping lines, agents
• Customer Service responsibilities include maintaining of communication with vendor/shipper, customer/consignee, carrier, agent, Panalpina offices throughout the process. Choosing of proper routing appropriate to the customer’s demands
• Immediately report about problems, operation disputes or discrepancies to the head of the department or branch manager
• Execute of KPI performance
• Archive files accurately

Requirements:

• Advanced English
• Multi-tasking
• Excellent memory
• Have a proactive position, “can-do” approach
• Self-organized
• advanced user of Internet Explorer, MS office
• Strong negotiation skills