Вакансія Contract & Invoice Specialist

Itera Ukraine, a leading provider of innovative digital solutions, is opening a new position in the Contract Management Office, and looking for talented and highly motivated specialist on the position of a Contract & Invoice Specialist.

Primary goal of this role is to help sales and service departments in administrative work for contract and invoice management. Contract Management Specialist will orchestrate the change management in billing and contracts within the organization. This includes tracking all changes regarding services provided to a customer, and implementing relevant changes in contracts, billing, asset management etc., and the way back.

Key Responsibilities:

The Contract & Invoice Specialist will take the overall responsibility for:

Contract management:

• managing contracts library according to routines
• participating in handover of new contracts to delivery and operations departments
• doing QA on service proposals for new and existing customers
• being a single point of contact for all contract-related questions and requests

Invoice management:

• managing subscriptions and projects invoicing
• tracking changes related to delivered services and updating invoices
• communicating changes to and between sales, project management, accounting and service operations departments
• being a single point of contact for all invoicing-related questions and requests
• ensuring timely provisioning of deliverables, meeting quality standards and complying with agreed service levels

Developing, implementing and maintaining processes related to contract and invoice management

Requirements:

• Higher degree (desirably in field of IT or Finance)
• Upper-intermediate Norwegian
• Must have fluent English
• IT background is a plus
• Experience in contract management is a plus

Competencies:

Base:

• Contract Management
• Invoice Management
• Change Management
• Service Delivery
• Asset Management

Advantage is knowledge in the following areas:

• User support and service desk solutions (such as HPSM or HP Service Centre, SM9)
• IT Service Delivery and Operations
• Finance and time registration systems (such as Deltek Maconomy)

Company offers:

• Competitive compensation
• Paid vacation, 100% paid sick leave (+3 paid sick days without sick list)
• Medical insurance with sport and stomatology programs
• Free English and Norwegian Courses
• Comfortable office in the center of Kyiv with excellent office facilities
• Friendly team of high experienced specialists
• Trainings and travel abroad, certifications covered by the company